Controlio was designed to record user activity for up to 3840px (2 monitors in pixels).
Additionally, you can adjust the scaling of the video recording and the format in which it will be saved.
The quality of the video recordings of any given user can be adjusted from your dashboard as follows:
- Navigate to System -> Monitoring Profiles and select the profile of the needed user.
- Go to Screen from the settings of the monitoring profile.
- Select MPEG4 or PNG as the Format of the recording.
- Scaling Can be adjusted from 25% to 100%.
- For video max width, you can choose between Auto, 1920px and 3840px.
- Click on Save to apply these changes.